Privacy Policy | Halmstad Golfarena

We care about your privacy and your personal data, and we therefore comply with current legislation. We naturally want to be open about how and when we store your data, for what purpose, and how the processing is carried out. All in accordance with GDPR.

When is my data processed?

Halmstad Golfarena processes your personal data in one or more of the following situations:

When you purchase and/or ask questions about one of Halmstad Golfarena's services. For example, when you make a booking for a conference room, personal training, or accommodation. Or if you choose to send a booking request by phone, via our website, or other digital channels.
From individuals or companies acting on your behalf regarding the purchase of one of Halmstad Golfarena's services. This means if someone makes a booking in your name, or a company submits a name list for an upcoming conference and/or corporate event.
In the B2B market. For example, in a sales situation where you ask questions about one of Halmstad Golfarena's services and/or request a cooperation agreement.
Via web browsers and cookies when you visit our websites.
In connection with the use of Halmstad Golfarena's digital services. For example, when you buy gift cards, packages, or book training sessions via golfarenan.se or our selected digital booking services.
When you choose to sign up for membership at Halmstad Golfarena. When you sign up for membership with us, you commit to a membership agreement where you can see how your personal data is handled.
When you choose to subscribe to Halmstad Golfarena's newsletter.

What personal data is processed?

Name, personal identification number (personnummer), phone number, golf ID, email address, IP address, card number, account number, and postal address.

You may, at your discretion, choose to provide Halmstad Golfarena with personal data in addition to the general personal data that you deem may be relevant, either for security reasons and/or to allow Halmstad Golfarena to tailor and adapt our services for you. This data may concern handicap, allergies, medical conditions, and the like. This data is treated as sensitive personal data.

Halmstad Golfarena only processes personal data that is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (data minimization).

Why is my data processed?

It is the individual service that determines both which personal data Halmstad Golfarena processes and the goal of the collection. Halmstad Golfarena's goals for collecting personal data may be one or more of the following reasons:

Administration: To be able to deliver the services you have ordered from Halmstad Golfarena, we use your personal data in various ways. The data is used to make a booking of our services and to carry out the payment for the services you have ordered. If you have ordered a gift card or similar, the data is used in a corresponding manner to deliver these services to you. Administration also includes the use of your data for accounting, reconciliation and auditing, credit or other payment card verifications, immigration, and customs control.
Customer Care: We use your personal data to be able to give you service if you contact us with questions, feedback, or, for example, complaints. We use your name and booking number to identify you and the services you have ordered/purchased. We use your contact information, such as email address and phone number, to be able to contact you before, during, and/or after your stay with us.
Sending Information: When you have booked or purchased one of Halmstad Golfarena's services, we use your personal data to send a booking confirmation and important information. Such mailings are sent to the email address or phone number provided in connection with the booking.
Marketing and Personalization: If you have signed up for Halmstad Golfarena's newsletter, we use your personal data to send you newsletters with offers and to adapt the content of the newsletter specifically for you.
On golfarenan.se, Halmstad Golfarena uses cookies to determine who visits our websites. We use cookies to create demographic and user-related statistics. This enables us to adapt and create content and services that match your and other users' wishes and interests.
Fulfillment of Legal Requirements: The processing of your personal data may finally also take place so that we can meet obligations under laws and regulations, for example regarding security and accounting.

Halmstad Golfarena only processes your personal data for specific, explicitly stated, and legitimate purposes and cannot subsequently be processed in a manner that is incompatible with these purposes (purpose limitation).

Where is my data stored?

Where your personal data is stored depends on its purpose. Halmstad Golfarena stores some of your personal data in our internal systems, but in addition to these, Halmstad Golfarena also uses external providers of IT services, IT systems, payment solutions, surveys, newsletters, and more. Halmstad Golfarena has established internal rules and instructions on information security and the processing of your personal data. The rules contain instructions and measures that protect your personal data against unauthorized disclosure and against unauthorized parties gaining access to or knowledge of your personal data.

Halmstad Golfarena protects your personal data and continuously takes measures to comply with the guidelines on "data protection by design and by default." Halmstad Golfarena continuously evaluates the risks associated with the personal data processing that occurs and takes the necessary security measures to minimize the risks.

How long is my data stored?

Halmstad Golfarena does not store your data for a longer period than is necessary for the purposes for which the personal data is processed (storage limitation).

When you choose to sign up for membership at Halmstad Golfarena, your personal data is saved during the time your membership is active; after withdrawal, we delete and de-identify your personal data within one year.

Halmstad Golfarena complies with rules and regulations and may save your personal data longer in accordance with the law. The same personal data can be stored in several different places for different purposes. This may mean that data that has been deleted and de-identified from one system because it is no longer necessary may remain in another system where it is stored with the support of consent or in accordance with the law.

Halmstad Golfarena sorts out your personal data in accordance with applicable law at all times. This means that Halmstad Golfarena deletes and de-identifies your personal data when the purpose for the processing of the personal data no longer exists.

Booking via an Online Travel Agency (OTA)

When you book a hotel via an Online Travel Agency, such as Booking.com and Expedia, you provide your personal data to them. These personal data are the responsibility of and are managed by the respective operator in accordance with their privacy policy.

When a booking is made through an OTA, they send certain personal data to Halmstad Golfarena to confirm that the booking has been made and so that Halmstad Golfarena can offer the service to the person.

Halmstad Golfarena is not responsible for the respective operators' handling of the personal data you yourself provided directly to them. Halmstad Golfarena handles the received personal data from the OTA in accordance with this privacy policy and applicable law at all times.

The Legal Basis for Processing

Consent: Halmstad Golfarena may, with the consent of individuals, process and save personal data according to the purposes presented by Halmstad Golfarena. Consent is voluntary and communicated to the person concerned. Consent can be given orally, in writing, or electronically. In connection with your stay at Halmstad Golfarena, we will send out a request for consent to save your personal data.

Halmstad Golfarena may process your personal data without consent, and in that case, it is processed in accordance with one or more of the following legal bases:

Contract: Halmstad Golfarena may process your personal data because it is necessary to fulfill a contract to which you are a party. This may be, for example, in connection with the booking of accommodation, conference, event, and/or cooperation agreements. Halmstad Golfarena may also process your personal data to be able to carry out certain actions and/or preparations at your request, before entering into a contract.
Legal Obligation: Halmstad Golfarena may process and save your personal data in accordance with the law. Such as the Accounting Act (bokföringslagen), which may mean that Halmstad Golfarena must save and manage personal data regardless of the requirements set in the Data Protection Regulation (GDPR).
Legitimate Interests: The processing may also be done for Halmstad Golfarena to pursue a legitimate interest, provided that this does not override your interest. This may include statistics, surveys, interest-based marketing. This is done with the aim of improving your benefits, your experience, and the development of Halmstad Golfarena's services.
Vital Interests: Should an incident occur at Halmstad Golfarena and a person needs acute care and medication, Halmstad Golfarena has the right to find out personal data from the person to provide correct care.

On certain occasions, Halmstad Golfarena processes data from a third party, for example in connection with a group booking and/or an individual overnight stay for a third party—such as an assistant or similar. In such cases, the person responsible for the group and/or the booking is obliged to inform the involved guests about Halmstad Golfarena's terms and conditions. It is also the third party's duty to provide the necessary consent for the registration and processing of sensitive personal data.

Your Rights

According to the Personal Data Regulation (GDPR), you have a number of rights, which are as follows:

Right to information. You have the right to receive information when Halmstad Golfarena processes your personal data and which personal data is processed.
Right to rectification. You have the right to contact Halmstad Golfarena and have your inaccurate personal data corrected.
Right to erasure. You have the right to have the personal data that Halmstad Golfarena processes about you erased. If you wish to be "forgotten," Halmstad Golfarena will erase all data about you that Halmstad Golfarena is not legally obliged to save.
Right to withdraw consent. If the processing of your personal data is based on your consent, you have the right to withdraw your consent. If you wish to withdraw your consent, Halmstad Golfarena will erase all data about you that Halmstad Golfarena is not legally obliged to save.
Right to restriction of processing, i.e., the right to request that personal data may only be processed for certain delimited purposes.
Right to object to processing. This right applies when personal data is processed to perform a task of public interest, as part of the exercise of official authority, or following a balancing of interests as a legal basis. The individual always has the right to object to his or her personal data being used for direct marketing.
Right to data portability, i.e., the right to transfer your personal data to another service.
Right to lodge a complaint with the supervisory authority. Every registered person who considers that the processing of personal data concerning him or her violates the GDPR has the right to submit a complaint to the supervisory authority.

By making a written request to Halmstad Golfarena, you can receive a register extract (registerutdrag) of your personal data. You can have your personal data corrected, object, or request to have your personal data erased via written request, email, or telephone. Halmstad Golfarena will correct, erase, or, upon request for a register extract, send it to your email within 31 days of receiving your request.

Halmstad Golfarena may reject a request for an extract that is either unreasonably repetitive, requires disproportionate technical measures (e.g., developing a new system or fundamentally changing an existing practice), or affects the protection of others' personal data.

The request must be signed by you (signature) and contain name, personal identification number, phone number, and email address. The request should be sent to:

Halmstad Golfarena AB

Strandlida 464

S-305 91 Halmstad

Mark: Personal Data Extract (Personuppgiftsutdrag)

Proactive Sales and Customer Contact

It is in the company's interest to conduct proactive contact with new potential customers. This interest is an essential and necessary part of the business. Halmstad Golfarena may contact potential customers via email, telephone, or during other events to market Halmstad Golfarena and offer you or your company tailored services. If you object to the ongoing processing of your personal data, you have the right to have your personal data erased.

Personal Data Breach

A personal data breach is a security incident that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or unauthorized access to, personal data transmitted, stored, or otherwise processed.

In the event of a personal data breach, Halmstad Golfarena will notify you as soon as possible. Halmstad Golfarena will also report the incident to the Supervisory Authority. This will be done without delay, no later than 72 hours from the time Halmstad Golfarena becomes aware of the incident.

Data Controller

Halmstad Golfarena AB is the Data Controller.

Contact Information: Halmstad Golfarena AB Corporate

Identity Number (Organisationsnummer): 556807-6292

Phone: 035-241 19 20

Email: reception@golfarenan.se